To ensure that the Guest Services Executives have balanced the day's work and reported any errors.
Ensure daily correspondence is checked the evening prior to arrival.
To conduct and contribute to regular departmental communications meetings ensuring objectives are reviewed and results monitored, and minutes recorded.
To ensure that all colleagues are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures.
Endeavour to maintain the high standards of the hotel with particular regard to the importance of the Jumeirah One Loyalty Program and other VIPs as outlined in on the VIP list or in briefings with reference to hotel + department goals.
To ensure that a safety deposit box inventory is carried out on a regular basis.