Product ExecutiveSpecialist - Dental - Zahrawi Medical

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories & Analytical Industries.

Job Brief

The incumbent will be responsible to promote products and services to customers, discover and pursue new sales prospects, negotiate contracts, and maintain customer satisfaction with the aim of maximizing profits.

Accountabilities

Policies & Procedures:

• Adhere to all Zahrawi Policies & Procedures as applicable.

Market Research:

• Conduct market research to identify new potential customers.
• Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
• Plan and assist with new product releases and events.
• Maintain technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Business Development:

• Establish contact with new customers to inform them of our products, understanding their needs and how we can help them.
• Provide potential customers with support information and guidance by performing product demonstrations and gathering their feedback.
• Follow up with new customers after the demo session to negotiate contracts and packages.
• Ensure all details of the contract are compliant with our rules & regulations.
• Follow up with the Procurement & Logistics team regarding sending products and ensuring timely delivery.

Marketing:

• Coordinate with the Marketing Department for any new materials that need to be developed.

Sales:

• Maintain relationships with existing customers by providing support information and guidance.
• Recommend new products to existing customers based on their needs and provide support information to ensure a great relationship.
• Provide existing customers with support information and guidance by performing product demonstrations and gathering feedback.
• Assist customers in answering all product-related questions professionally and promptly.
• Recommend new service improvements to further build on the relationship.
• Advise helpful new product recommendations and suggestions to customers to increase revenue.
• Negotiate contracts and packages with existing customers.
• Maintain quality service by establishing and enforcing Zahrawi standards.
• Contribute to the team effort by achieving the annual target set by management and assisting the team when needed.

Data Tracking:

• Prepare reports by collecting, analyzing, and summarizing information while maintaining accurate records of all products sold.

Orders:

• Place orders with the concerned purchase coordinator.

Invoicing:

• Coordinate with the Finance Department to ensure proper invoicing of products and follow up regarding collection/payment.

Delivery:

• Coordinate with the warehouse for timely deliveries.

Application:

• Conduct training sessions for customers.
• Assist customers with the equipment being used.
• Resolve any issues they might face while using the equipment.

Requirements

• Education: Bachelor's Degree in Dentistry or Science, Dental Technician, Dental Lab Technician.
• Experience: Minimum of 2 years in the Dental field.
• Job Specific Skills: Background in Dental treatments and techniques, good MS Office skills, good communication skills, proficiency in English, and good presentation skills.
• Additional Details: Candidates based in UAE are preferred.