Salesforce Administrator

Responsibilities:

1. Ensuring optimal performance of Salesforce systems and products.
2. Upgrading and configuring Salesforce systems for optimized integration.
3. Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
4. Importing sales department leads, contacts, and other data.
5. Maintaining the sales cloud, as well as building custom reports and dashboards.
6. Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
7. Evaluating and installing new Salesforce releases, as well as providing training and support.
8. Documenting processes, including error reports and changes to field history tables.
9. Preparing reports for sales and other departments.