Perform Vehicle Troubleshooting and Diagnosis (Mechanical & Electrical)
Assist customers by providing Technical Explanations to their concerns
Perform joint road tests with customers to capture their concerns
Perform routine maintenance and general mechanic repair work on vehicles
Utilize manual skills & abilities for performing technical and mechanical jobs
Assist the Service Advisors in capturing data while creating the Repair Support Request and Branch Field Technical Reports submitted to the Aftersales Distributor Team for any escalations
Show a willingness to learn with hands-on training
What are we looking for?
Diploma in an official and globally recognized Automotive Technical certification, like ITI (Industrial Training Institute NCVT Certificate) or ITC
2+ years experience as a Mechanic Technician in multi-brand workshops
Knowledge of using all types of scan tools, wiring diagrams, and workshop manuals
Ability to use diagnostic equipment and special Service Tools to inspect the Engine, Transmission, Brake, Suspension, A/C, electrical, and hybrid systems of vehicles
Must have a valid UAE driving license
Ability to read, interpret, and transcribe data to maintain accurate records in job orders
Understanding and adherence to protocols as required by Kavak After-sales