We are seeking a Product Manager to join our team and play a pivotal role in shaping our product strategy. This position involves working closely with Engineering, product, and management. The Product Manager will be a key member of the team that identifies and implements new tools and features for customer satisfaction.
The ideal candidate will have a strong technical background and be responsible for the overall vision, strategy, and direction of the product verticals. This position involves communicating and collaborating with other teams to effectively remove impediments, ensure technical alignment, and resolve cross-functional dependencies. Understanding the iGaming landscape is imperative for this role.
Key Responsibilities:
Product Strategy and Roadmap: Define, refine, and communicate the long-term product vision and strategy, ensuring alignment with company goals and market needs. Lead the development and continuous update of the product roadmap, coordinating with leadership and key stakeholders to ensure alignment.
Feature Development & Specifications: Drive the ideation, evaluation, and prioritization of new features, balancing customer needs, business value, and technical feasibility. Make strategic trade-offs to optimize the product portfolio and maximize overall impact. Develop comprehensive product specifications in collaboration with cross-functional teams, ensuring clarity and alignment.
Success Metrics: Establish, track, and analyse key performance indicators (KPIs) and other success metrics to measure product performance. Utilize data-driven insights to drive continuous improvement and inform strategic decisions. Develop and implement strategies to drive product growth and scalability, including leveraging heuristics, machine learning models, and high-velocity experimentation.
Fraud Detection and Prevention: Collaborate with data scientists and security teams to analyse geolocation data, identify fraud trends, and implement robust preventative measures. Ensure the product incorporates advanced security and fraud detection mechanisms.
Stakeholder Communication: Maintain transparent and effective communication with stakeholders at all levels, including executives, engineering, marketing, sales, and customer support. Provide regular updates and facilitate feedback loops to ensure alignment and support.
UI/UX Design and Evaluation: Collaborate closely with UI/UX designers to ensure the product is intuitive, user-friendly, and meets high design standards. Ensure a consistent and engaging user experience across all product touchpoints, aligning with overall product vision.
Security and Privacy: Ensure the product complies with relevant security and privacy regulations. Work with security, legal, and engineering teams to integrate robust data protection and user privacy measures into product design. Continuously review and update security protocols to address emerging threats and vulnerabilities.
Operationalizing: Develop and implement processes to operationalize new product features. Collaborate with support teams to ensure smooth product rollout and ongoing maintenance. Create and maintain comprehensive documentation and training materials.
Specialist Skills and Experience:
Expected:
4-8 years of experience in delivering successful products in a product management role, with a proven track record.
2+ years of experience in the iGaming Industry.
Technical Expertise: Deep technical knowledge and product instincts, with a background in engineering and the ability to make informed product/tech trade-offs.
Customer-Centric: Demonstrated passion for delivering exceptional user experiences, utilizing design thinking and a customer-centric approach to product development.
Data-Driven: Strong analytical skills with the ability to use data to drive decision-making.
Stakeholder Management: Excellent skills in managing stakeholders and integration partners.
Proactive: A bias for action, with a hands-on approach to addressing issues and taking initiative.
Communication: Outstanding presentation and interpersonal skills.
Continuous Learning: A commitment to personal and professional growth, with a desire to continuously learn and improve.