Senior Bartender - Bastion - Jumeirah Beach Hotel
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
About the Job:
An opportunity has arisen for a Senior Bartender to join our Bastion team in Jumeirah Beach Hotel. The main duties and responsibilities of this role are:
- Identify and meet guests needs, provide appropriate bar services, and assist guests in recommendations, upselling where appropriate to provide knowledgeable and bespoke service.
- Mix ingredients to prepare cocktails and other drinks according to beverage recipes. Curate recipes specialising in fine beverages and unique cocktails in accordance with the theme of the outlet/function or as required by guests.
- Assess and manage guests needs and recommend excellent wine and food pairing as per theme of the outlet or as required by guests. Upsell beverages to guests based on their need, choice, and selection.
- Work closely with Bartenders serving all guests and support them as necessary to ensure excellent service delivery.
- Ensure all drinks transactions are processed, registered, and settled.
- Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately. Arrange bottles and glasses to make attractive displays.
- Undertake opening, closing & cleaning tasks as detailed on checklists.
- Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available.
- Oversee Bar inventories, ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
- Complete all checklists as required daily, weekly, and monthly for the bar. Highlight replenishments for beverage products to the manager or team leader.
- Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with group policy and regulatory requirements.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Handle guests inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found.
- Perform related tasks and duties as assigned and deemed responsible by management.
- Ensure adherence to departmental policies, HACCP processes, F&B standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
- Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls.
About You:
- 2+ years Bartending experience (preferably within the international hospitality industry).
- Expert in Wine, Spirits & Cocktails.
- Proficiency in English is required, ideally complemented by proficiency with a second language.
- Competent in MS Office (Word, Outlook, Excel).
- Strong Customer service orientation and ownership.
- Impeccable grooming and professional appearance, adhering to the restaurant's uniform and elevated grooming standards.
- Proactive approach to assist guests displaying positive body language.
- Basic Food and Hygiene Training.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.