Senior Sales Manager

Company Description

Established in 2000 in Turkey, Rixos pioneers the ALL Inclusive, ALL Exclusive concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

WHAT WE EXPECT OF YOU:

Main Duties And Responsibilities

1. Provide total account management to assigned accounts so as to maintain and develop new business opportunities for the hotel, thereby increasing market share of existing accounts in order to achieve budgets.
2. Prepare and submit relevant administration tasks in a timely and accurate manner such as sales call schedules, sales call reports and monthly reports to ADOS/DOS.
3. Maintain an efficient customer database system (OPERA), this is essential in generating sales activities report.
4. Update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
5. Seek out and target new customers, new sales opportunities and initiate action plan to secure new business for the Hotel.
6. Maintain a high level of exposure for the hotel in major segments through direct sales, telephone, fax and written communications.
7. Any other duties assigned by the Dept. Head.
8. Thoroughly familiarize oneself with the Hotels emergency procedures and be prepared for any emergency which may occur.
9. Familiarize with all related company documentation, especially with the relevant Operational Standards Manual for his/her field of responsibility.
10. Assist in Task Force Teams for new openings.
11. Carry out any other reasonable task as requested.

HOW CAN YOU SUCCEED IN THIS ROLE

SINCERITY AND TRANSPARENCY

1. Be proactive and use good judgement when dealing with challenging situations.
2. Act with professionalism and integrity.
3. Be transparent in your motives, methods and expected results.
4. Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division.
5. Conduct business honestly & fairly.
6. Keep sensitive information confidential.

RELIABILITY AND LOYALTY

1. Follow through on commitments.
2. Work well both autonomously and within a team.
3. Display a positive, approachable attitude.
4. Spend time getting to know your fellow employees and our guests.
5. Support each other; we all work within the same hotel and company.

EXCELLENCE IN HOSPITALITY

1. Committed to quality.
2. Committed to exceptional financial results.
3. Be responsible for the bottom line.
4. Committed to the Rixos Policies & procedures Guide.

STRONG QUALITY MANAGEMENT AND INNOVATION CONCEPTS

1. Be committed to exceeding expectations.
2. Never settle for the status quo or mediocre work.
3. Continuously search for areas of improvement.
4. Provide positive, constructive feedback.

Qualifications

Minimum two year experience with the same position in a 4 or 5 star hotel and high school degree.