Technical Service Engineer

Responsibilities

1. Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site and reinstate the equipment into the production environment.
2. Provide site service for customers as required, including analyzing, troubleshooting, and problem solving.
3. Reduce customers' operational costs and ensure a high level of customer satisfaction by providing high quality services.
4. Establish and maintain a continuous positive relationship with customers, including support and follow-up on customers' concerns and problems.
5. Execute and complete all relevant reports in an accurate and timely manner.
6. Understand the importance of product quality and ensure a safe working environment.

Qualifications (Education, Knowledge, Working Experience)

1. Comprehensive knowledge of filling machines and 5-8 years of hands-on experience with filling machines.
2. Familiarity with A3Flex, A3CompactFlex, A3Speed, A1, TBA8, and TBA19.
3. Good understanding of Lamipak products and their application on filling machines.
4. Proficient in the use of mechanical tools and measurement instruments.
5. Ability to interpret electrical, mechanical, and pneumatic drawings and diagrams.
6. Good English communication skills.