Student Success Coordinator

Minimum Requirements

• 1 to 3 years of experience working in a student-related department in a reputable university

Skills / Training / Knowledge

• Excellent communication skills
• Ability to work under pressure and meet deadlines
• Ability to tactfully and politely deal with difficult customer situations
• Appreciation of cultural diversity
• Fluent in Arabic and English

Job Responsibilities

• Provide students with tutoring services to support their academic success
• Ensure students' ongoing successful progress to completion of degree program
• Ensure timely follow-up with student inquiries
• Coordinate between students and academic advisors
• Orient new students to online tools, such as student portal
• Provide academic assistance and support to students
• Monitor students at academic risk and enforce attending tutoring sessions
• Collect evidence for the activities that support students
• Provide accurate information to students on academic policies and procedures, in areas of registration, study plan, academic probation, attendance, and advising