Institutional Manager

The Senior Institutional Effectiveness Officer (SIEO) is responsible for the overall success of the Unit of Assessment and Effectiveness at OIPE. As a senior-level professional, the SIEO will lead and promote a culture of effective assessment and evidence-based continuous improvement throughout the institution.
ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Lead and successfully operate the Unit of Assessment and Effectiveness to achieve its targets, ensuring that all activities are aligned with the strategic goals of the institution.
2. Champion the establishment of a culture of evidence-based assessment, evaluation, and continuous improvement across all academic and non-academic units of the University, providing guidance and support as needed.
3. Develop and implement training and professional development programs for faculty and staff in areas related to institutional effectiveness.
4. Organize and lead assessment workshops for academic units, utilizing best practices to enhance understanding of new processes for continuous quality improvement and closing the loop.
5. Oversee and review annual effectiveness reports from all colleges for all academic programs, and provide recommendations for improvement.
6. Research and provide information on benchmarking and best practices in institutional effectiveness, and develop strategies to implement these practices at the institution.
7. Conduct feedback surveys for academic and non-academic units of AU to identify areas for improvement and opportunities for growth.
8. Develop, implement, and coordinate comprehensive plans for educational outcomes assessment, ensuring that all programs are aligned with the institution's goals and objectives.
9. Assess the suitability of the needs assessment for new academic programs, and make recommendations for improvements as needed.
10. Prepare the Annual Report, all survey reports, corrective/improvement action reports, and Institutional Assessment and Effectiveness Summary Report.
11. Audit course files for all programs and provide recommendations for improvement.
12. Coordinate IEC and APC meetings.
13. Prepare responses to ERT reports related to assessment and effectiveness as per the CAA deadlines, ensuring that all responses are accurate and comprehensive.
14. Perform other tasks as directed by the Executive Director of OIPE.

1. Bachelor degree with at least five years’ experience in assessment and effectiveness reporting.
2. A proven track record of managing institutional effectiveness projects.
3. Experience of working with senior academics.
4. Experience of working diligently to achieve targets while abiding by the specified deadlines.
   

KNOWLEDGE & SKILLS:

1. In-depth knowledge of assessment practices for continuous improvement, with experience of implementing best practices in an institutional setting.
2. Expertise in determining and enhancing institutional effectiveness, with experience of developing and implementing strategies to improve institutional performance.
3. Ability to rapidly assimilate information and take control of a project, working to a very tight deadline, with excellent project management and problem-solving skills.
4. Exceptional written and verbal communication skills, with experience of producing high-quality reports and presentations for senior-level stakeholders.
5. Highly developed communication, interpersonal, and influencing skills, with a proven ability to work effectively with a wide range of colleagues, including senior-level colleagues.
6. Excellent organizational and prioritizing skills, with the ability to manage multiple projects and priorities simultaneously.
7. Excellent IT skills, including word processing, data analysis, and database management.
   

WORKING CONDITIONS:

1. Work is normally performed in a typical interior/office work environment.
2. No or very limited physical effort required.
3. No or very limited exposure to physical risk.
4. The position may entail work after duty hours, on weekends, holidays and in emergency (i.e. may be subject to “on-call” responsibilities).