Head Waiter

Responsibilities

1. Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation.
2. Conduct regular training sessions with the assigned team in line with the departmental SOPs.
3. Monitor duty schedules for the respective team.
4. Ensure the proper appearance and grooming of assigned employees.
5. Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
6. Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available.
7. Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.
8. Familiar with the outlet's menu, promotional activities, and other relevant issues concerning the outlet and the hotel.
9. Contribute to meet and maximize the monthly revenue budget for the respective outlet.

Skills
Education, Qualifications & Experiences
You should ideally have a diploma/degree in the hospitality field with a maximum of two years of experience in a similar role. You must also have fluency in both written and spoken English, and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.