Manager Housekeeping

About the location:
The Four Seasons Resort Dubai at Jumeirah Beach, with its unparalleled location and fresh approach to luxury, has exceeded high expectations in the ultra-competitive Dubai market. At Four Seasons, we believe that our most important asset is our team of employees. We are committed to the development and training of all employees, ensuring the best packages and finest management structure are in place to guarantee a stable environment where development is second nature. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.

What You Will Do

• Lead and manage the daily operations of the Housekeeping Department, ensuring the highest standards of cleanliness, guest satisfaction, and employee engagement.
• Recruit, train, and develop a high-performing team of housekeeping professionals, fostering a culture of continuous improvement and excellence.
• Oversee the department's budget, forecasting, and cost control measures to ensure financial objectives are met.
• Implement and monitor housekeeping standards, procedures, and safety protocols in accordance with local regulations and brand guidelines.
• Maintain strong communication and collaboration with other departments to ensure seamless guest experiences and efficient operations.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and maintenance standards.
• Analyze guest feedback, trends, and industry developments to identify areas for improvement and implement innovative solutions to enhance guest satisfaction and operational efficiency.

What You Bring

• Minimum of 5 years of experience in a management role within the Housekeeping Department of a luxury hotel or resort.
• Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.
• Proven experience in budget management, forecasting, and cost control within a housekeeping department.
• Extensive knowledge of housekeeping best practices, cleaning techniques, and safety protocols.
• Proficient in the use of Property Management Systems and housekeeping-related software.
• Fluent in English, both written and verbal; knowledge of additional languages is a plus.

What Do We Offer

• Competitive tax-free salary
• Live-out allowance
• Medical and life insurance
• Paid annual leave
• Yearly flight allowance to home country
• End of service gratuity
• Learning & Development Programs
• Career opportunities and international transfer
• And more...

Schedule

• 5 days per week over 48 hours