Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets (i.e., Plasma screens, notice boards, social media, etc.).
Deliver the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources.
Lead Corporate Social Responsibility initiatives to maximize impact and involvement.
Own internal social media channels and generate new ideas for continuous improvement.
Build the annual Engagement Strategy and ensure all activities are designed around improving colleague engagement and are meaningful to our colleagues.
Build relationships and collaborate across the business to understand and meet employee engagement requirements while providing high levels of internal customer service.
Function as the lead contact for the organization and execution of corporate global engagement activities (i.e., Celebrate Service Week, Giving for Good, inter-hotel engagement activities).
Partner with HR and line colleagues to understand and plan engagement activities that are relevant to the business, expertly plan, and execute.
Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
Point of contact with contracted third-party colleague service providers (i.e., transportation and colleague restaurants) to monitor consistency and quality, and complete the monthly reconciliation of invoices for finance payment.
Ensure that heart of house culture and branding wallpapers are updated and in line with corporate brand guidelines.
Responsible for compiling the annual Colleague Engagement calendar.
Responsible for planning and executing the bi-annual long service award ceremony.
Ensure accurate information is cascaded during Direct Line sessions.
Identify and address issues and solutions related to employee engagement and help drive efforts related to engagement data and survey outcomes to identify and build action plans.
Respond to job and general information questions.
Order supplies according to Human Resources Department needs.
Maintain and create a positive atmosphere within the hotel that allows for open two-way communication, ensuring morale and productivity reach the highest possible levels.