Research Manager - MENA

Here’s a summary of the role:

This dynamic hybrid role blends client management and research expertise to deliver data-driven insights and exceptional service. As part of our team, you'll design and manage innovative research projects while building meaningful relationships with clients. You will also serve as a subject matter expert in market research, leveraging data to drive impactful decision-making.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff):

Client Management & Relationship Building

1. Establish and maintain strong relationships with clients, ensuring their needs are met with tailored solutions.
2. Serve as the primary point of contact, providing expert guidance on tools, methodology, and insights.
3. Conduct client reviews to ensure tools and solutions remain relevant to their objectives.
4. Identify and communicate new use cases for tools, driving value and retention.

Research Design & Execution

1. Design and test questionnaires, sample frames, and survey links with an emphasis on accuracy and clarity.
2. Manage projects end-to-end, including translations, online/offline data collection, fieldwork monitoring, and reporting.
3. Work with both custom and syndicated data sources to create comprehensive, cost-effective insights solutions.
4. Analyse data, ensuring accuracy and delivering actionable insights via PowerPoint presentations and reports.
5. Collaborate across departments to troubleshoot and innovate research processes.

Commercial Growth & Innovation

1. Spot growth opportunities within accounts and work proactively with AM team to facilitate account growth.
2. Write and present compelling proposals with a focus on strategic outcomes and accurate costing.

These are the essentials you’ll need to get an interview:

1. Extensive experience within Quantitative market research and client management.
2. Proven ability to manage multiple projects simultaneously while meeting deadlines.
3. Proficiency in Microsoft Excel, PowerPoint, and data visualisation tools.
4. Statistical analysis and data weighting knowledge.
5. Commercial acumen, with experience in managing budgets and achieving growth targets.
6. Fluency in English and Arabic is required.