Service Engineer

Service Engineer

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Local Division Manager, Service

Your role and responsibilities

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. As a Service Engineer, you will execute service orders for testing, commissioning, service for MV & LV, and site support under instructions from Project Manager / Service Manager following Company Procedures and Customers requirements, in compliance with safety, technical and contractual requirements. In addition, you will also grow the service business with defined customers.

Number of Site calls – 2-3 per week depending on requirements defined by Project Manager / Service Manager.

Number of projects/year: from 30 to 35.

Work model: onsite #LI-Onsite

Your responsibilities:

• Participate in FAT with customer where possible, receive the project documentation and all the Technical information necessary to start the commissioning activity.
• Fill in the Site report and agree the actions with the Project Manager prior to site commissioning or modification.
• Accomplish the requested preliminary activities like permissions, Gate pass, power on/shutdown permits, application programs download and documentation check using the proper software tools and instrumentation, according to Company testing procedures.
• Verify the correctness of all the hardware connections between the system (DA, MV, LV System, Operator Interfaces and other network devices) under test making sure that the installed cables and wiring are made according to the related documents and are working properly.
• Properly install and verify the correct functionality of all the installed devices in accordance with FAT results using diagnostic and application tools and following the project documentation as reference.
• Feedback to Engineering department for improvements in schemes, corrections of drawings or any other modifications if required by customer at site after supply.
• Solve hardware and functional incongruence and mistakes if any found during Site testing phase, modifying the wrong hardware or software items involved and testing again the new hardware or software configuration.
• Update the system documentation with proper mark-ups and software configuration periodic updates, maintaining due trace of all the changes, following Company testing procedure indications.
• Obtain the S.A.T (Factory Acceptance Test) certificate from the Customer at the completion of the job, eventually with the list of the pending items not yet completed, in cooperation with the Project Leader and the Project Manager.
• Collect all the updated documentation at the conclusion of the Commissioning job and send it to the Project Manager.
• Collect all the Certificates and the other requested documents to complete the so-called 'Log Project Book'.
• Attend, together with the Customer, third party devices official testing when included in the scope of supply directly at sub suppliers premises.
• At the end of the testing phase cooperate with Project Leader and Project Manager for the delivery on site of the system, giving proper instruction to the Company shipping department.

Qualifications for the role:

• Professional Qualification in Electrical / Automation Engineering
• At least 6 years of experience in the specific field of application or similar fields (i.e. commissioning)
• Knowledge of the most common testing tools (hardware and computerized)
• Knowledge of Safe working procedures at site
• Attitude to interpersonal relationships
• Good relation skill, team working, problem solving
• Fluent English is mandatory

Benefits:

• Retirement plan

More about us:

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory