Implementation Specialist

Responsibilities Of The WMS Implementation Specialist

1. Execute application testing - script creation, execution of Unit Testing, Systems Integration Testing (SIT) and defect management utilising an agreed test management tool.
2. Lead and/or support Business Integration Testing (BIT) and User Acceptance Testing (UAT).
3. Produce and maintain required documentation for all aspects of WMS implementations (site readiness, training etc).
4. Support operational teams to define reporting requirements.
5. Ensure all required hardware (scanners, printers etc) is configured and ready for use.
6. Provide on-site presence for implementations as appropriate.
7. Complete the deployment preparation of small WMS changes, identifying, communicating, and mitigating any associated risks.
8. Continually develop knowledge and skills around the products, processes and controls used across the warehouse and fulfilment tower.
9. Provide out of hours support during the go-live phase of a project, as required.
10. Ensure a positive attitude to delivery and support.
11. Regularly communicate implementation progress to stakeholders of the business.
12. Attend relevant meetings to review progress and agree future actions.
13. Deliver and/or support Super User training - both project and refresher when required.
14. Contribute to the continuous improvement of the team and our processes, constructively challenging ways of working.

Skills Required For The WMS Implementation Specialist

1. A Post Graduate qualification in an I.T. related subject is desirable but non-essential.
2. WMS / Fulfilment application end user experience.
3. Good understanding of warehouse operations and how IT applications support these.
4. Strong communications skills.
5. Logical thinking & problem-solving ability.
6. Application testing experience.
7. Experience of automated warehousing.
8. Experience of 3PL Integration.
9. Provide on-site presence for implementations as appropriate.
10. Complete the deployment preparation of small WMS changes, identifying, communicating, and mitigating any associated risks.
11. Continually develop knowledge and skills around the products, processes and controls used across the warehouse and fulfilment tower.
12. Provide out of hours support during the go-live phase of a project, as required.
13. Ensure a positive attitude to delivery and support.
14. Regularly communicate implementation progress to Line Manager and Project Managers.
15. Attend relevant meetings to review progress and agree future actions.
16. Deliver and/or support Super User training - both project and refresher when required.
17. Contribute to the continuous improvement of the team and our processes, constructively challenging ways of working.