Mövenpick Intern

Company Description

Nestled along the picturesque Arabian Gulf beaches, Mövenpick Hotel Jumeirah Beach is a modern 5-star hotel that promises an unparalleled experience of luxury and convenience in the heart of Dubai. With a perfect blend of breathtaking views, exciting dining options, and exceptional recreational facilities, Mövenpick Hotel Jumeirah Beach stands out as a premier destination for travelers seeking an unforgettable stay in this vibrant city.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Environment Societal Governance-related initiatives and commitments.

Job Description

Do you want to be part of the next intake of interns starting February for a duration of six months? We are looking for motivated and passionate individuals ready to gain hands-on experience in the operational departments of our hotel. The ideal candidate will have a strong interest in hospitality management, excellent communication skills, and a willingness to learn and contribute to the success of our hotel. Apply now and embark on a journey of growth, learning and limitless possibilities.

Responsibilities:

• Assist in managing front desk activities, including guest check-in/check-out, reservations, and guest inquiries.
• Provide excellent guest service to ensure guest satisfaction and address any concerns promptly and professionally.
• Learn and proficiently use hotel management software for booking, guest information management, and reporting.
• Assist in handling guest complaints and escalate issues to management when necessary.
• Collaborate with team members to brainstorm and implement ideas for improving guest services and operational efficiency.
• Coordinate with housekeeping staff to ensure rooms are cleaned, prepared, and meet Mövenpick's high standards for guests' arrival.
• Help maintain the cleanliness and appearance of public areas to ensure a positive guest experience.
• Support the food and beverage team in restaurant and banquet operations, including assisting with setup, service, and cleanup.
• Participate in daily briefings and team meetings to stay informed about hotel activities and guest needs.
• Learn and adhere to Mövenpick brand standards, policies, and procedures.
• Contribute to the hotel's sustainability initiatives and help implement eco-friendly practices.
• Assist in administrative duties and support other departments as needed to ensure efficient operations.

Qualifications

• Currently pursuing a Hospitality Management, Tourism, or related degree program.

Additional Information

Our team and working environment: Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are much more than a world leader. We are more than 280,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,700 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit Accor Careers.