Receptionist Cum Telephone Operator

Scilens Digital Marketing
Dubai
AED 50,000 - 200,000
Job description

Intermediate School, Bachelor of Arts, Bachelor of Architecture

Nationality

Any Arab National, Any European National, Lebanese, British (UK)

Vacancy

1 Vacancy

Job Description

  • Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression of the organization.
  • Maintain an organized reception area, ensuring it reflects the company's image and values while providing necessary information to visitors.
  • Coordinate appointments and schedules for staff, utilizing software tools to optimize time management and reduce conflicts.
  • Assist in the preparation of meetings and events, including arranging logistics and providing necessary materials.
  • Handle incoming and outgoing mail and packages, ensuring timely distribution and tracking of important documents.
  • Provide administrative support to various departments, including data entry and document management with precision.
  • Resolve visitor inquiries and complaints promptly, showcasing problem-solving skills and a customer-oriented approach.
  • Maintain confidentiality of sensitive information, adhering to company policies and legal guidelines.
  • Stay updated on company services and policies to provide accurate information and enhance guest experiences.

Desired Candidate Profile

  • High school diploma or equivalent; additional qualifications in office administration are a plus.
  • 1-3 years of experience in a receptionist or similar administrative role, preferably in a fast-paced environment.
  • Strong verbal and written communication skills in English; proficiency in a second language is a significant advantage.
  • A friendly and approachable demeanor, with a strong focus on customer service and guest relations.
  • Attention to detail and accuracy in record-keeping and reporting tasks, ensuring operational efficiency.
  • Cultural sensitivity and awareness, as the role may interact with a diverse range of clients and colleagues.
  • Basic knowledge of office equipment, including printers, copiers, and multi-line phone systems, ensuring smooth operations.
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