Associate Manager-Insurance

• Insurance support to business units for credit insurance coverage for open credit customers in assigned areas across the Group.
• Effective coordination with Insurers and Business Units.
• Facilitate timely renewal of insurance policies at optimum terms.
• Timely and effective handling of overdue reporting, claim filing, and settlement.
• Provide timely information and Management Information Systems (MIS).
• Organisation of awareness sessions.
• Ensure 100% insurance cover on specified policies for eligible customers on a timely basis through reputed insurers.
• Maintain data of various policies, claims, discounts, and renewal information for current and previous years.
• Preparation of quote slips and renewal recommendations.
• Claim filing, document analysis, and regular follow-up with Business Units, insurers, and surveyors to ensure timely claim settlement.
• Provide inputs and guidance to Business Units through regular visits and meetings for claims and help improve risk profile.
• Timely reconciliation and settlement of balances and filing of requisite declarations (stocks, profit, marine, and fixed assets).
• Preparation of monthly MIS and assistance in issuing quarterly reports to Business Units on sums insured and status of claims.
• Coordination with insurers.

KPIs

• Insurance management: 100% insurance cover for all assets.
• Claim settlement within 30 days of eligibility.
• Awareness sessions.
• Timely reconciliation, settlement of balances, filing of overdue claims, and timely updating claim positions with insurers.
• Maintaining updated policy and other key records for 5 years.
• Insurance and claims guidance: providing inputs and guidance to Business Units through regular interaction and visits.
• Checking of policies and endorsements.
• Monthly MIS.

Work Experience Requirement

• Bachelor's degree in Finance or any functional stream.
• 3-7 years of experience in a reputed credit insurance company such as Euler, Atradius, Coface, or in the industry.

Qualifications

• Knowledge of credit insurance coverage, policies, and market.
• Knowledge of handling all types of claims.
• Strong interpersonal skills in dealing with Units, Insurers, Risk, Underwriting, and claim teams.
• Data analytical skills.

Communicating effectively.

Self and Team Management.

Planning and Decision Making.

Customer Centricity.

Ownership and Result Orientation.

Claims Management.

Regulatory Framework Impacting Insurance.

Regulatory Compliance (internal and external).