Automotive Service Advisor

Service Advisor Responsibilities:

1. Greeting customers and directing them to available mechanics.
2. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
3. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
4. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
5. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.