Food Beverage Supervisor - Porterhouse

Responsibilities:

• Create a sense of welcome and personalized service excellence for our guests
• Display an active presence in our dining rooms and public areas interacting with guests and colleagues
• Effectively manage the systems in place to deliver superior service
• Monitor resources ensuring the tools are available to deliver the service our guests expect
• Ensure the appropriate performance management of colleagues regarding adherence to Sofitel standards policies and procedures
• Constantly seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
• Maintain a constructive harmonious and communicative working relationship with all supporting departments
• Ensure the ongoing professional development growth and work satisfaction of all colleagues
• Ensure all financial reporting is maintained and accurate (billing payroll etc.)
• Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
• Promote and develop a culture of environmental awareness and responsibility
• Ensure the outlet(s) maintain a first class and positive visual impact including ambiance cleanliness orderliness decor and service flows
• Set a positive example for Food & Beverage colleagues through exemplary dress grooming and self-discipline in addition to monitoring colleague performance in these areas
• Inspect Food & Beverage uniforms menu selection cutlery linen china and glassware & equipment/tools on a regular basis to ensure they are clean well maintained and consistent for each outlet
• Ensure a clean and safe working environment and actively participate in health and safety initiatives
• Adhere to all hotel environmental policies and initiatives
• Carry out any other tasks as assigned

Qualifications:

• Previous experience as a F&B supervisor or an equivalent role
• Previous experience in a 4/5* Hotel or high profile events
• Passionate about all things F&B
• Ability to lead a team
• Functions best in a fast-paced environment and enjoys a challenge
• Excellent verbal and written communication skills
• Excellent attention to detail
• Flexibility in working hours is required

Remote Work: No

Employment Type: Full-time