Call Center Agent - English Khaleeji Dialect
Job description
Call Center Agent - English Khaleeji Dialect
Job Requirement:
- Should have strong communication skills.
- Answer calls from customers professionally and respond to customer inquiries and complaints.
- Experience in emails and chats in a professional and timely manner.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Handle and resolve customer complaints on offered services.
- Adhere to all company policies and procedures.