Security Staff

Documentation

• Charting is accurate, legible, dated, and timed.
• Documentation reflects nursing process and interventions and evaluations taken.
• Utilizes computer systems effectively and efficiently for optimal patient care.

Clinical Outcomes

• Discusses patient findings and progress toward outcomes with physicians and other members of the health care team.
• Demonstrates competencies during the probationary period and ongoing completion by departmental competency validation.
• Makes comprehensive nursing decisions based on interpretation of data, assessments, and evaluations of patient outcomes.
• Participates in departmental performance improvement activities, i.e., planning, measuring/monitoring, assessing, and improving.

Workplace Safety

• Adheres to LMP Workplace Safety principles and practices.
• Applies standard precautions.
• Maintains a safe environment for self and others.

Patient Care Experience

• Practices customer service standards as defined by the Service Area, Medical Center, and specified department.
• Promptly answers call lights, alarms, and patient requests.
• Makes appropriate referrals and facilitates the customer's ability to utilize resources.
• Maintains and protects patient confidentiality.
• Ensures clean, orderly, and functional work environment.
• Treats all families of patients with courtesy, respect, kindness, and compassion.
• Provides an optimal patient care experience by actively listening to the needs of patients and family members and taking responsibility for meeting those identified needs.
• Gives patients information in a way they can understand and ensures comprehension.
• Provides a patient care experience that exceeds members' expectations.

Team Commitment

• Viewed by others as an effective team member who is flexible, cooperative, and willing to assist others.
• Confronts difficult or conflict situations constructively and seeks appropriate assistance.
• Takes accountability for own actions and accepts constructive criticism.
• Acts as a resource, preceptor, and mentor to new employees, registry, students, and other team members.
• Attends all mandatory training sessions.