IT Administrator

Bachelor of Technology/Engineering (Computers), Bachelor of Science

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are hiring for the IT Administrator role who can handle our IT systems.

Overview

Align the entire IT infrastructure with the following 5 key objectives:

1. Ensuring security of the entire IT infrastructure; placing firewall policies, access controls, threat protection, and secure routine backups.
2. Management, monitoring, and maintenance of all critical infrastructure including cameras, servers, laptops, mobile devices, attendance machines, physical storage backups, networking equipment, VPN connectivity, software, etc.
3. Self-starter attitude to pursue training and certification in networking brands: Ubiquiti, MikroTik, and Aruba; conduct relevant training to select team members and provide IT/pre-sales support.
4. Checking and processing of RMA.
5. Establish processes and systems to manage & securitize a variety of company devices given to employees including mobiles, laptops, and PDAs.

Other Responsibilities

1. Build an internal SOP with technical documentation, manuals, and IT policies.
2. Manage backups of all servers and databases.
3. Maintenance of all networking devices & systems.
4. Maintain WiFi, LAN, WAN, and VPN connectivity across the organization.
5. Manage internal Telecom/network infrastructure and devices such as structured cabling, routers, switches, firewall, access points, ToIP system, voice gateway, wireless network, CCTV, Access Control, and Datacenter as per organization requirement.
6. Troubleshoot and resolve issues related to servers, computers, and all networking devices.
7. Maintain a systematic record of all IT subscriptions to maintain a hassle-free workflow.
8. A critical examination of servers & network equipment on a daily basis for smooth and malware-free operations.
9. Networking and connecting computers within the same organization to enhance communication.
10. Training staff and orienting them on how to use computer hardware, remote desktop, and software systems.
11. Liaise with vendors and 3rd party contractors and Internet providers related to the IT Department.
12. Formulate and simulate disaster recovery along with all documents and methods of procedure for recovering from unexpected disasters.
13. Carrying out other duties as requested by management.

Desired Candidate Profile

1. Excellent communication skills and fluent in English.
2. A self-starter attitude and a willingness to learn new skills.
3. Minimum 4 years’ experience as a system/network administrator.
4. Demonstrable working experience with wireless networking equipment.
5. Candidates with CCNA/CCNP certification are preferred.
6. Bachelor’s Degree or better in computer science, IT Engineering, or another related field.
7. Strong working experience in Windows Servers; experienced in troubleshooting hardware issues and replacing hardware on servers; must be experienced in installing software, patches, and updates on servers.
8. Solid knowledge and experience in network infrastructure, structured cabling, and switches.
9. In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols.
10. Good at identifying problems and the ability to work without supervision.