Content Delivery Activities: Release daily, weekly, and monthly operations reports, host weekly team meetings, manage departmental trackers, and ensure proper documentation for projects, trackers, asset lists, and reports, maintaining them in an organized manner. Handle all operations procurement activities through SAP.
Coordination Function: Oversee the styling, processing, and placement of FF&E to ensure aesthetic alignment with company standards. Coordinate daily with inter-departments for updated information, assist the Line Manager in meeting preparations, follow up on emails, approvals, invoices, and delivery proofs with proper documentation, and track and coordinate departmental tasks.
Communication Activities: Participate in operations meetings, prepare emails and other communication materials as directed by the Line Manager, assist in the development of internal communications, and create/edit documentation such as policies, procedures, templates, and forms.
Administrative Activities: Handle PR/LPOs for the operations team, assist in events for Mall Management Staff, support various stakeholders in a friendly and supportive manner, assist in employee engagement tasks, resolve administrative problems by preparing reports, analyzing data, and identifying solutions, and track and update records for the work permit process.
Required Skills to be Successful:
Experience:
3 to 4 years in administrative roles
Skills:
Strong writing, administrative, organizational, interpersonal, and communication skills
Proven ability to work under pressure and as a team player
FM/Operations background with proficiency in Excel for complex data handling and reporting
Skilled in creating high-quality, visually appealing PowerPoint presentations and reports
Behavioral Competencies:
Friendly, flexible, supportive approach and open to work attitude.