Sales Coordinator

Responsibilities:

1. Issue of quotations to customers according to defined procedures.
2. Follow up quotations, communicating with customers to know the status and secure purchase orders.
3. Process customer purchase orders and verify these against quotation / pricing and according to defined procedures.
4. Communicate customer product and delivery requirements to production and logistics personnel.
5. Generate and dispatch invoices to customers for goods and services provided in an accurate and timely manner.
6. Obtain accurate customer forecasts for future material requirements and communicate these to sales team.
7. Ensure customer satisfaction by responding to customer specific requirements, including but not limited to requests for quotation, urgent deliveries, chemical samples, product bulletins/ MSDS etc.
8. Coordinate with finance department for the creation of customer code, update of customer records in the system, issuance of miscellaneous invoices as well as follow up on collection of receivables.
9. Provide the sales team with a full range of administrative support to assist with the sales success of the company.
10. Upkeep of sales records noting the confidentiality of such records and not exposing these in conspicuous areas.
11. Develop and grow good personal relationships both with external and internal customers.
12. Ensure proper management of time to meet the day-to-day demand of work.
13. Attend appropriate trainings to develop relevant knowledge, techniques and skills.
14. Follow the HR and QHSE policies and procedures.
15. Participate in the sustainability programme.

Desired Candidate Profile:

• Good interpersonal and organizational skills.
• Ability to communicate at all levels.
• Attention to details.

Employment Type: Full Time

Company Industry: Oil & Gas

Department / Functional Area: Administration

Keywords:

• Client Relations
• Sales Operations Coordinator
• Quotations
• Purchase Orders
• Delivery
• Dispatch