Provide day-to-day leadership and management to Icons that mirrors the adopted mission and core values of the organization;
Responsible for driving the organization to achieve and surpass sales, profitability, cash flow and business goals and objectives;
Spearhead the development, communication and implementation of effective growth strategies and processes;
The OM will be strategically responsible for location evaluation and identifying new growth opportunities and endorsing investments in new outlets;
The OM will review all applications from potential franchisees strategically and shall provide feedback regarding the suitability of granting a franchise and adding the franchisee to Icons network;
Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of Icons;
Assist, as required, in raising additional capital at appropriate valuations to enable the Organization to meet sales, growth, and market share objectives;
Lead product optimizations and new developments to innovate and excite the customers on an ongoing basis;
Evaluate store assessments, assist in store trainings and implement fast actions to assure quality is up to the standards;
Represent the firm with clients, investors, and business partners.
A bachelor’s degree in business or a related field is required. A bachelor’s degree in operations or supply chain management shall be preferable;
10 years of experience in the food and beverage industry of which the last 5 years should have been in a senior operations or management related role.