Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service. Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities. Co-ordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements. Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in a timely manner.