Head of Communications

Job Summary:

The Head of Communications will be responsible for developing and executing the overall communications strategy to enhance the company's brand, reputation, and corporate messaging. This senior leadership position will oversee internal and external communication efforts, including public relations, media relations, content creation, and crisis management. The Head of Communications will work closely with other senior leaders to align communications efforts with organizational goals and drive engagement with key stakeholders.

Key Responsibilities:

Strategic Communication Leadership:

• Develop and implement a comprehensive communication strategy aligned with the company’s mission, values, and goals.
• Lead and manage the communications team, ensuring effective collaboration across various communication functions (internal, external, media relations, digital, etc.).
• Serve as a key advisor to senior leadership on communication matters, including crisis management, corporate messaging, and brand positioning.
• Identify communication opportunities to enhance the company’s visibility and reputation.

Brand and Reputation Management:

• Oversee the development of the company’s brand voice and ensure consistent messaging across all channels.
• Protect and enhance the organization’s reputation by managing media relations and proactively addressing potential risks.
• Cultivate relationships with key influencers, media, and stakeholders to enhance the company’s public profile.

Media Relations:

• Develop and maintain strong relationships with journalists, reporters, and media outlets to secure positive media coverage.
• Draft and oversee the distribution of press releases, media statements, and speaking opportunities for leadership.
• Monitor media coverage and provide analysis and recommendations on how to improve the company's media presence.

Internal Communications:

• Foster effective internal communication channels to engage employees and ensure alignment with company values, culture, and key initiatives.
• Develop internal communication strategies to drive employee engagement, including newsletters, intranet updates, and all-company events.
• Provide strategic communication support for change management initiatives and organizational transformation.

Crisis Communication:

• Lead crisis communication efforts by providing clear, timely, and transparent messaging during times of crisis.
• Develop and maintain crisis communication plans and ensure the organization is prepared for potential issues that may affect its reputation.
• Act as the company spokesperson during crisis situations when required.

Digital and Social Media Strategy:

• Oversee the company's digital and social media presence, ensuring alignment with overall communications strategy.
• Lead the creation of engaging content across various social media platforms to strengthen the brand’s digital presence and engagement.
• Stay up-to-date with trends in digital communications and social media to ensure the company’s strategies remain relevant and innovative.

Stakeholder Engagement:

• Develop and maintain relationships with key stakeholders, including customers, investors, government agencies, and the broader community.
• Coordinate communication efforts for key events, product launches, and stakeholder meetings.

Performance Metrics and Reporting:

• Set KPIs to measure the effectiveness of communication strategies and campaigns.
• Track and report on communication performance, providing regular updates and recommendations for improvement.

Qualifications:

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field. A master’s degree is a plus.
• Minimum of 20 years of experience in communications, with at least 5 years in a senior leadership role.
• Strong experience in media relations, crisis communication, and corporate reputation management.
• Proven track record of managing high-performing teams and delivering impactful communication strategies.
• Exceptional written and verbal communication skills, with the ability to tailor messages to different audiences.
• Expertise in digital communication, social media platforms, and online reputation management.
• Ability to think strategically, lead effectively, and collaborate across diverse teams and functions.
• Strong project management skills with the ability to juggle multiple priorities under tight deadlines.
• Experience in a fast-paced, dynamic environment, ideally in [specific industry/sector if applicable].

Personal Attributes:

• Strategic thinker with a proactive approach to communication challenges.
• Strong interpersonal skills and the ability to influence and collaborate with senior leaders and cross-functional teams.
• Creative, resourceful, and adaptable in managing communication needs across various platforms.
• High emotional intelligence and ability to handle sensitive issues with tact and diplomacy.
• Strong attention to detail, with the ability to maintain high standards of quality.