Junior Operations Executive

We're seeking a Team lead for our 3P Grocery operations. In this role, you will be responsible for:

1. Managing, on a daily basis, end-to-end operations for either one large site or a combination of small sites, supervising store operations.
2. Meeting customer-facing metrics while maintaining cost targets and upholding safety and morale of the team reporting to you.
3. Driving performance management of your team members, preparing and implementing training and development plans for associates.
4. Continuously improving the operations process and attaining a sustained level of performance improvement.
5. Conducting 4M and 5S audits for the stores on a daily basis.
6. Standing in for Area Manager.

Basic Qualifications

• A Bachelor’s degree holder with experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Strong communication skills (written and verbal).
• Proficiency in MS Excel.
• Ability to travel to different stores within UAE.

Preferred Qualifications

• A self-motivated person with the ability to motivate the associates/team members.
• Strong execution skills, action-oriented, go-getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
• Good people management skills.
• Good analytical and problem-solving skills.
• 1-3 years of experience in managing a process and people as a lead.
• Knowledge of Lean, Six Sigma, and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.

Desired candidate profile

1. Operational Management
   • Strong understanding of operational processes, procedures, and workflow optimization.
   • Ability to manage and streamline day-to-day activities to improve productivity and efficiency.
   • Experience in supervising multiple operational functions across various departments.
2. Strategic Thinking and Planning
   • Ability to develop and implement operational strategies that align with the company’s goals and objectives.
   • Experience in analyzing business needs and identifying opportunities for process improvements and innovation.
   • Expertise in long-term planning, resource allocation, and forecasting to ensure the operational success of the organization.
3. Leadership and Team Management
   • Strong leadership skills to manage teams, motivate staff, and ensure that operational goals are met.
   • Ability to delegate tasks effectively, monitor progress, and provide direction to ensure optimal team performance.
   • Experience in conflict resolution and ensuring a positive and productive work environment.
4. Budgeting and Financial Management
   • Knowledge of financial management, including budget preparation, cost control, and financial forecasting.
   • Ability to analyze financial data and recommend cost-saving measures without compromising quality or service.
   • Experience in overseeing operational budgets and ensuring efficient allocation of resources.
5. Problem-Solving and Decision-Making
   • Strong analytical skills to identify operational issues, assess their impact, and propose effective solutions.
   • Ability to make data-driven decisions quickly and accurately to resolve problems and improve operations.
   • Experience in identifying areas of risk and implementing contingency plans to address them.
6. Project Management
   • Experience in managing projects from initiation to completion, ensuring deadlines and goals are met.
   • Ability to oversee cross-functional teams and ensure that projects are aligned with operational objectives.
   • Proficiency in project management tools and techniques to track progress, allocate resources, and manage timelines.
7. Process Improvement
   • Expertise in process optimization, lean management, and efficiency enhancement techniques.
   • Ability to identify bottlenecks, reduce waste, and implement solutions to improve productivity and quality.
   • Experience in driving continuous improvement initiatives and fostering a culture of operational excellence.