Technical Support & Training Manager

Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description

• Steering and optimizing main TSS activities in the country.
• Providing technical and product trainings.
• Managing field service for diagnostic equipment business & warranty handling.
• Providing technical support to sales of spare parts.
• Providing technical support to authorized workshops.
• Developing and executing concepts to increase turnover within sales of technical trainings and field service.
• Analyzing market for potential customers or additional sales opportunities.
• Responsible for pricing of services.
• Supporting customer exhibitions to promote Bosch products.
• Creating communication strategy for technical support services.

Qualifications

• Bachelor's Degree in Engineering / Diploma in technical studies.
• Technical knowledge in automotive.
• Minimum of 5 years of experience in a similar role in automotive sectors.
• Analytical background: MS Excel advanced.
• Driver's license.

Additional Information

• Team player
• Independent & result oriented
• Proactive with a 'can do' attitude
• Highly organized
• High attention to detail
• Customer centric approach
• Ability to build lasting relationships
• Courageous and able to challenge the status quo