Demand & Supply Planner

Date: Jun 6, 2024
Location: DUBAI, AE

Our Manifesto

At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty. Reimagine your future, with Sephora.

Our Value Proposition

We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member. These are the values:

1. Beauty & Beyond: We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.
2. Creativity Unleashed: We encourage exploration, innovation and having fun.
3. Endless Evolution: At Sephora you are empowered to choose your own path and accelerate your growth.
4. Boldly Authentic: We celebrate diversity and embrace your unique and winning spirit.

Position Purpose

Successfully completing all Demand and Supply Planning activities for a Category in an omni-channel environment (Retail and Ecommerce), with a key focus on Ecommerce to ensure always in stock. Develop collaboration with Category Management Team and Brands by giving visibility of the forecast and sharing KPI (On Shelf availability, Forecast Accuracy, Stock Cover). Manage inventory to ensure replenishment activity related issues are resolved proactively and collaborate with other cross-functional stakeholders such as Logistics, Offer, Commercial team and Master Data.

Key Accountabilities

Demand Planning: Regional omni-channel scope

1. Validate and adjust proposed baseline forecast within the Planning System.
2. Manage Animation & Newness forecasts for all brands for both Retail and Ecommerce:
   1. Initialization with Data from Offer or Stores Teams
   2. Forecast adjustment based on the initial sales both in stores and online
3. Prepare in monthly cross-department collaboration meetings with analysis:
   1. Forecast Meetings
   2. Launches Review
   3. Stock Meetings
   4. Supplier evaluation meetings (any key call-outs on KPIs/performance)
4. Ensure the overall forecast is consistent with historical sales of products, trend and planned events (Operations, Media Campaigns, Ramadan etc.) and considers the impact of product cannibalization, defined in collaboration with Catman.
5. Analyze Forecast Accuracy, monitoring and communicating internally any concerns and managing appropriate corrective actions.
6. Conduct analysis on Out of stock instances after analyzing reports as part of order check and adjustment process that is carried out weekly.
7. Support the development and evolvement of all Forecasting processes and systems.
8. Follow the processes implemented for the Demand planning scope.
9. Plan new Stores/re-fit of current stores in line with expectations and brand layout.
10. Build strong relationships with internal Category Merchandising Team and external Brand Teams for all interrelated activities.
11. Analyze reports for over and under forecasting for novelty products, review and analyze the updated plan with Catman and address forecast adjustments.

Supply Planning & Purchasing:

1. Lead the regional replenishment of Retail and E-store assortment.
2. Ensure optimal product availability on shelves in all stores through replenishment order calculations with the replenishment tool.
3. Manage the purchasing plan through optimum use of the Planning system (Leadtime, frequency of orders, safety stock).
4. Calculate stock rebalancing needs between stores through optimum use of parameters (Excess stock, cover stock).
5. Manage In & outbound Orders for the brands managed through the warehouse.