Beverage Manager

Roles and Responsibilities

As a Director of Beverage, you will be responsible for overseeing all aspects of beverage operations across multiple outlets within our high-turnover, brand-driven hotel. This role involves strategizing and driving revenue through innovative beverage programs, controlling costs, and managing supplier contracts. The ideal candidate will possess a blend of strong leadership skills, commercial acumen, and an in-depth knowledge of beverage trends, ensuring the highest standards of service and guest satisfaction while optimizing financial performance.

Key Duties And Responsibilities

1. Revenue Strategy & Planning:

• Develop and implement a comprehensive beverage strategy that aligns with the hotel's overall goals.
• Drive revenue through pricing strategies, product mix optimization, and the creation of unique beverage experiences.
• Identify trends and incorporate innovative concepts to enhance the hotel's competitive positioning.

Financial & Cost Management

• Create and manage budgets, forecasting expenses and revenues for beverage operations across all outlets.
• Monitor and control costs by implementing efficient inventory and procurement practices, ensuring the achievement of financial targets.
• Conduct regular financial analyses and reporting, including sales performance, profit margins, and cost control metrics.

Supplier Relations & Contract Negotiation

• Negotiate contracts with suppliers to ensure the best quality products at competitive prices.
• Build and maintain strong relationships with key suppliers, identifying opportunities for partnership and value-add initiatives.
• Oversee all beverage purchasing, ensuring that supplier terms and conditions align with the hotel's financial goals and standards.

Operational Excellence & Quality Control

• Ensure consistency and quality in beverage preparation, presentation, and service across all outlets.
• Collaborate with the culinary and service teams to create cohesive food and beverage experiences.
• Conduct regular staff training and development programs to maintain high standards of product knowledge and service.

Desired Candidate Profile

1. Beverage Knowledge and Expertise: Extensive knowledge of various types of alcoholic beverages (e.g., wines, spirits, cocktails, beers) as well as non-alcoholic beverages, including emerging trends in craft cocktails, health-conscious options, and sustainability initiatives.
2. Leadership and Team Management: Strong leadership skills to manage, train, and motivate beverage staff (bartenders, sommeliers, servers) and collaborate with kitchen, sales, and marketing teams.
3. Financial Acumen and Budget Management: Ability to oversee budgets, control costs, maximize profit margins, and achieve revenue targets.
4. Menu Development and Beverage Program Strategy: Expertise in designing, curating, and evolving the beverage menu.
5. Marketing and Branding: Experience in developing and executing marketing strategies to promote the beverage program.
6. Customer Service and Guest Experience: Strong focus on the customer experience, ensuring that the beverage service meets or exceeds guest expectations.
7. Knowledge of Health and Safety Regulations: In-depth knowledge of local laws and regulations related to alcohol service.
8. Innovation and Trend Spotting: Keeping up with trends in the beverage industry, including emerging drink styles and new spirits.
9. Inventory and Supply Chain Management: Expertise in managing beverage inventory and sourcing quality products.