Front Desk Receptionist

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Gender: Female

Vacancy: 1 Vacancy

Job Description

• Visitor and Client Interaction:
  Greet clients, visitors, and employees with a friendly and professional attitude.
  Manage visitor sign-in procedures and direct them to appropriate personnel or meeting rooms.
  Provide information to visitors regarding basic company inquiries or direct them as needed.
  
• Phone and Communication Management:
  Answer incoming calls, screen, and redirect them as necessary.
  Take accurate messages and ensure timely delivery to the intended recipient.
  Manage communication through the reception email inbox, responding to inquiries or forwarding emails to appropriate departments.
  
• Appointment and Meeting Coordination:
  Schedule and coordinate appointments, meetings, and conference room bookings.
  Maintain and update calendars as needed to support smooth office operations.
  Assist in organizing and preparing meeting rooms, including setting up necessary equipment or arranging refreshments.
  
• Administrative Support:
  Handle administrative tasks such as photocopying, scanning, and document filing.
  Receive and distribute mail, packages, and deliveries.
  Maintain the reception area’s cleanliness and organization, ensuring it reflects the company’s professional standards.
  
• Data Entry and Record-Keeping:
  Update and maintain contact lists, visitor logs, and other records accurately.
  Manage visitor badges and other access control measures as necessary.
  Assist with data entry or tracking tasks as directed by the office manager or other administrative personnel.
  
• Inventory and Supplies Management:
  Monitor inventory of office and reception supplies, placing orders as needed to ensure availability.
  Maintain a stock of visitor materials, such as brochures or business cards, at the front desk.
  
• Customer Service:
  Provide courteous and efficient customer service, addressing visitor or employee needs as they arise.
  Handle inquiries and resolve minor issues promptly or escalate to relevant personnel as required.
  

Desired Candidate Profile

• Education:
  High school diploma or equivalent; associate degree in office administration or related field is a plus.
• Experience:
  1-2 years of experience as a receptionist, front desk attendant, or in a customer service role.
  Experience in an office or corporate environment preferred.
• Skills:
  Strong verbal and written communication skills.
  Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  Excellent organizational and multitasking abilities.
• Competencies:
  Professional appearance and positive demeanor.
  Reliable, punctual, and able to maintain confidentiality.
  Strong interpersonal skills with a friendly and approachable attitude.