Cleaning Supervisor (Especially Deep Cleaning & Water Tank Cleaning)

Full job description

The Supervisor is responsible for overseeing cleaning operations, managing cleaning staff, ensuring quality control, and maintaining client satisfaction. This role requires excellent leadership skills, attention to detail, and the ability to maintain high cleaning standards across multiple locations.

Key Responsibilities:

1. Supervise and coordinate cleaning staff activities across multiple locations.
2. Knowledge of Drain Jetting & Staff Training.
3. Create and manage staff schedules, including shift assignments and rotation.
4. Train new employees on cleaning procedures, safety protocols, and company policies.
5. Conduct regular quality inspections to ensure cleaning standards are met.
6. Manage inventory of cleaning supplies and equipment.
7. Address client concerns and maintain positive client relationships.
8. Ensure compliance with safety regulations and cleaning protocols.
9. Handle employee concerns and resolve workplace conflicts.
10. Prepare and submit performance reports to management.
11. Coordinate with HR for hiring, disciplinary actions, and staff development.

Required Qualifications:

1. High school diploma or equivalent required; Associate's degree preferred.
2. Minimum 2 years of Gulf experience.
3. Previous supervisory experience (2+ years in Deep cleaning & Water Tank Cleaning).
4. Valid driver's license and reliable transportation.
5. Understanding of cleaning chemicals, supplies, and equipment.

Skills & Competencies:

1. Strong leadership and team management abilities.
2. Excellent communication and interpersonal skills.
3. Problem-solving and decision-making capabilities.
4. Time management and organizational skills.
5. Ability to work flexible hours, including evenings and weekends.
6. Physical ability to demonstrate cleaning techniques and assist when needed.
7. Detail-oriented with strong quality control focus.

Working Conditions:

1. Exposure to cleaning chemicals and various work environments.
2. Travel between multiple locations may be required.
3. Some evening and weekend availability necessary.

Benefits:

1. Competitive salary based on experience.
2. Health insurance.
3. Professional development opportunities.

Reports To:

Operational Manager

Job Type: Full-time