E-Commerce Specialist - Worldwide General Trading

JOB DESCRIPTION:

Position Overview:
The Ecommerce Specialist is responsible for developing, implementing, and managing the online sales strategies of a company. This role involves maintaining and optimizing the company's ecommerce platform, analyzing sales performance, driving customer acquisition, and ensuring a seamless online shopping experience. The ideal candidate is both strategic and hands-on with a strong understanding of ecommerce trends, marketing strategies, and technology.

Key Responsibilities:

Ecommerce Strategy Development:

• Develop and execute an ecommerce strategy aligned with business goals.
• Identify opportunities for growth and areas of improvement in online sales.

Platform Management:

• Manage the day-to-day operations of the ecommerce platform including product listings, inventory updates, and promotions.
• Coordinate with developers or technical teams to ensure optimal website performance and user experience.

Digital Marketing Integration:

• Collaborate with marketing teams to create campaigns that drive traffic and conversions.
• Implement SEO, SEM, and PPC strategies to improve site visibility.
• Optimize product descriptions and images for better search engine rankings.

Customer Experience:

• Monitor and improve the customer journey on the ecommerce platform.
• Ensure seamless navigation, fast-loading pages, and mobile-friendly design.

Sales Analysis and Reporting:

• Track and analyze key performance metrics including sales conversion rates, traffic, and cart abandonment.
• Prepare regular reports to share insights and recommendations for improving performance.

Product Management:

• Oversee product categorization, pricing, and promotions to ensure competitive positioning.
• Conduct market research to understand customer needs and preferences.

Vendor and Partner Collaboration:

• Coordinate with suppliers, logistics partners, and internal teams to ensure timely order fulfillment.
• Negotiate contracts and agreements to secure favorable terms.

Compliance and Security:

• Ensure the ecommerce platform complies with legal, security, and data privacy standards.
• Stay updated on ecommerce regulations and best practices.

REQUIREMENTS:

• Education: Bachelor's degree in Marketing, Business, Information Technology, or related field.
• Experience: Proven experience in ecommerce management, digital marketing, or related roles.
• Technical Skills:
• Proficiency in ecommerce platforms (e.g. Shopify, WooCommerce, Magento).
• Experience with marketplace platforms like Amazon, Talabat, Noon, etc.
• Experience with analytics tools (e.g. Google Analytics) and marketing tools (e.g. Google Ads, Facebook Ads Manager).
• Basic knowledge of HTML/CSS and website management is a plus.

• Soft Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Familiarity with CRM tools and email marketing software.
• Knowledge of UX/UI principles for ecommerce.

Why Join Us:
We offer a dynamic and innovative environment where you can make a significant impact on the company's growth. If you are passionate about ecommerce and eager to drive online sales success, we would love to hear from you.

Job Type: Full-time

Application Deadline: 05/01/2025
Expected Start Date: 05/01/2025