Program Manager

Job Purpose

To govern and monitor programs/projects and leverage all tools resources and processes to ensure they can be delivered on time and within budget.

Key Accountabilities

• Responsible for the management and success of Program / Project
• Reviews Business Cases Documents to ensure budget is monitored and value metrics are tracked for Value & Reporting team during project duration
• Develops and maintains program/project plan by gathering inputs from Delivery team
• Develops and maintains budget by gathering inputs from Delivery team
• Manages expectations of stakeholders impacted by program/project
• Supports project/delivery teams and ensures teams are adhering to PMO processes such as change management, risk & issue management, resource management of the program/project
• Ensures all materials can easily be consolidated as required by Portfolio Head
• Facilitates and participates objectively in governance forums and ensures required stakeholders are present
• Facilitates and participates objectively in daily meetings for program formulated by work streams.
• Facilitates and participates objectively in daily/weekly meetings for program formulated by individual projects that are managed by Delivery project manager/lead
• Proactively tracks and manages all risks, issues, and dependencies related to program or project
• Collects, analyzes, and derives insights from data captured during program
• Constructively challenges decisions and timelines to ensure timely delivery
• Ensures quality management is embedded throughout program and project lifecycle
• Works with and provides regular updates to Portfolio Head as needed
• Maintains transparency on program status and ensures reports are clear and ethical
• Ensures a true record of the completed project documentation is available on completion of the project

Qualifications

• University Degree in Technology Management or equivalent
• Total project management experience of 6-10 years
• Minimum 2-4 years of experience in delivering projects in banks in role of project management, program manager, or portfolio manager
• Previous experience in managing and working with teams
• Project Management Certifications (PMP or similar) is a plus

Skills

• Experience in project management
• Experience in delivering a series of complex and integrated software product solutions and projects is a plus
• Experience in handling interdependencies and an ability to proactively resolve issues
• Experience in governing multiple projects simultaneously
• Experience in managing various project management delivery methodologies (Agile, Waterfall, Hybrid)
• Experience of working with a cross-functional team
• Experience in working with multiple third parties
• Excellent stakeholder management capability
• Excellent communication skills
• Proficient in PPM tools (Clarity, JIRA, MS Project)
• Proficient in Microsoft Office Applications; PowerPoint, Excel, etc.
• Hands-on experience with Jira, Jira Align, and Confluence
• Good knowledge of budgeting and resource allocation procedures
• Ability to work in a fast-paced environment, multitask, and deliver within tight deadlines
• Willing to learn, collaborate, go the extra mile, and demonstrate a high level of integrity with the ability to handle highly confidential information appropriately
• Demonstrates high level of integrity and ability to handle highly confidential information appropriately

Remote Work:

No

Employment Type:

Full-time