Receptionist

Talent Bridge HR Consultancy Dubai
Dubai
AED 50,000 - 200,000
Job description

Receptionist - High-End VIP Fitness Club - Jobs in Dubai

Location: Dubai, United Arab Emirates

Job Description:

Our client, a premium VIP fitness club in Dubai, is seeking a polished and professional Receptionist to be the first point of contact for members and guests. The ideal candidate will have experience working in a 5-star hotel or a VIP fitness club/gym and possess exceptional customer service skills. The Receptionist will be responsible for managing the front desk, welcoming high-profile clients, and ensuring a smooth and luxurious experience for all members.

Key Responsibilities:

  • Greet and welcome VIP members and guests with a warm, professional demeanor.
  • Manage front desk operations including answering phone calls, handling inquiries, and booking appointments for fitness sessions and classes.
  • Assist members with check-ins, providing information on fitness programs, schedules, and promotions.
  • Maintain a clean, organized, and presentable reception area at all times.
  • Handle member requests, ensuring all needs are met efficiently and discreetly.
  • Process membership applications, renewals, and payments with accuracy and confidentiality.
  • Coordinate with fitness trainers, club managers, and other staff to ensure seamless communication and service delivery.
  • Address any member concerns or issues, escalating to management when necessary.
  • Maintain up-to-date knowledge of the fitness club's offerings including classes, events, and special promotions.
  • Ensure compliance with the club's high standards of luxury service and privacy for VIP clientele.

Qualifications:

  • Previous experience as a receptionist in a 5-star hotel, VIP fitness club, or VIP gym.
  • Excellent customer service and communication skills with the ability to interact with high-profile clients professionally.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office and booking software.
  • Fluent in English; knowledge of additional languages (e.g., Arabic, Russian, or French) is an advantage.
  • Presentable with a polished appearance in line with the luxury environment.
  • Ability to manage multiple tasks efficiently in a fast-paced, high-end setting.

Benefits & Compensation:

  • Competitive salary and benefits package.
  • Tax-free salary in Dubai, UAE.
  • Opportunities for professional growth and development.
  • A luxurious and vibrant work environment within a premium fitness club.

To Apply:

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