Debt Collection Officers

We're hiring Debt Collection Officers - Bilingual

Responsibilities:

1. Contacting individuals and businesses to collect overdue payments.
2. Negotiating payment plans and terms to ensure debt recovery.
3. Maintaining accurate records of all interactions and transactions.
4. Investigating and resolving discrepancies in payments.
5. Advising debtors on financial management and budgeting when necessary.
6. Initiating legal proceedings if debts remain unpaid after extensive efforts.
7. Following up with debtors via phone, email, and mail to ensure payment.

Requirements:

1. Proven experience as a Debt Collector or similar role.
2. Knowledge of relevant legal requirements regarding debt collection (e.g., Fair Debt Collection Practices Act).
3. Excellent communication, negotiation, and interpersonal skills.
4. Good communication skills in both Arabic and English.
5. Minimum 1 to 2 years of collections experience in the telecom/banking industry in UAE or home country.
6. Knowledge of skip tracing is required.
7. Ability to deal with pressure to meet targets and deadlines.

Salary & Incentives: As per industry standards.