Spa Therapist

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a skilled and compassionate Spa Therapist to join our luxurious wellness center at SO/ Uptown Dubai. As a Spa Therapist, you will play a crucial role in providing exceptional spa treatments and ensuring our guests experience ultimate relaxation and rejuvenation.

• Perform a wide range of spa treatments, including massages, body wraps, facials, and aromatherapy, adhering to the highest standards of quality and hygiene.
• Conduct thorough consultations with guests to understand their needs, preferences, and any health concerns.
• Customize treatments to address specific guest requirements and ensure their comfort throughout the session.
• Maintain a clean, organized, and welcoming environment in treatment rooms and spa areas.
• Educate guests on post-treatment care and recommend appropriate products for home use.
• Actively participate in retail sales by suggesting suitable spa products to guests.
• Stay updated on the latest spa techniques and industry trends.
• Collaborate with team members to ensure seamless spa operations and guest satisfaction.
• Adhere to all safety protocols and maintain proper hygiene standards.
• Manage appointment schedules efficiently to maximize productivity.
• Provide detailed feedback and maintain accurate guest records for personalized future treatments.

Qualifications

• Certification in spa therapy or related field.
• Proven experience as a Spa Therapist in a luxury spa or resort setting.
• Extensive knowledge of various spa treatments, techniques, and products.
• Strong understanding of anatomy, physiology, and contraindications for spa treatments.
• Excellent communication and interpersonal skills.
• Ability to create a comfortable and relaxing environment for guests.
• Compassionate and patient demeanor with a strong customer service orientation.
• Physical stamina and dexterity to perform treatments throughout the day.
• Exceptional attention to detail and commitment to cleanliness.
• Proficiency in time management and multitasking.
• Flexibility to work varying shifts, including weekends and holidays.
• Fluency in English; knowledge of Arabic or other languages is a plus.