Operations Manager - FampB Outdoor Bar amp Lounge 170221 - Shangri-La Hotels

ShangriLa Dubai

The award-winning ShangriLa Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.

The hotel's 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.

As Ikandy Ultra Lounge Operations Manager (F&B - Outdoor Bar & Lounge), we rely on you to:

1. Ensure a high quality of food and service are delivered to our guests at all times.
2. Maximise profitability of the Ikandy Ultra Lounge and drive revenue.
3. Interact with customers and improve bar operation and service based on feedback received.
4. Maintain a high standard in relation to service and food.
5. Coach and maximise the performance of the team.
6. Take responsibility for the operations look and feel including but not limited to the overall decor and atmosphere of the restaurant.

We are looking for someone who:

1. Has a passion for Food & Beverage.
2. Enjoys interacting with people.
3. Must have experience working in either a luxury restaurant, lounge & bar operation in a 5* hotel environment.
4. Communicates and writes with fluency in English (and local language).
5. Is willing to work shifts.
6. Must be a friendly, helpful, and trustworthy leader.
7. Enjoys planning, organizing, and problem-solving.
8. Enjoys being challenged.