Cold calling the target number of leads provided by management daily to identify prospective and non-prospective customers
Generating promising leads and enquiries for the sales team to pursue
Developing and sustaining solid relationships with converted prospects to ensure repeat orders
Follow up on previous cold calls and company introduction emails as updated in the CRM
Maintaining the CRM/call log sheet professionally and accurately
Maintain client relations with existing customers
Maintaining high quality and professionalism in calls made throughout the day to ensure maximum productivity
Following the process rigidly given by management to identify prospective and non-prospective clients
Appropriate and smart usage of provided email templates
Reporting updates regularly and transparently to the Customer Acquisition Manager
Identifying and suggesting methods to the team to increase efficiency and productivity
Reporting on non-prospective leads for line managers' approval
Developing an in-depth knowledge of your product and services range, specs and details throughout the process to make optimum product recommendations to the customers
Continually meeting and/or exceeding daily, weekly, and monthly targets in respect to call volumes and sales
Maintaining connectivity and reachability throughout business hours including being reachable on Saturdays as many customers work on Saturdays as well.
Ensuring only business use of company-provided tools
Experience:
Having worked in the UAE in a sales role any time during the last 10 years (minimum experience 1 year)
(If no UAE work experience) Cold calling experience (B2B) in a campaign targeting UAE clients