Business Coordinator

JOB DESCRIPTION:

Business Coordinator - Central & West Africa Region

This position works out of our UAE location in the Abbott Rapid Diagnostics Infectious Diseases. This is a fixed term contract role for 12 months.

About Diagnostics Division

We are empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies.

The business coordinator will support the Regional General Manager, Regional Heads of Sales, and Country Managers in French West Africa in all aspects related to developing sales strategies and campaigns. Acting as the first point of contact for Africa and International team members, as well as for new business leads and product inquiries. Contributing to various business functions including marketing, regulatory compliance, legal, OEC, finance, and data analysis. Ensuring the sales team meets its targets through efficient coordination and support.

What You’ll Do:

• Drive weekly regional reviews with RDs and CMs on Covid Business, New Business, and Focus product Business.
• Lead weekly pipeline reporting, review, and management with the French West Africa commercial team (Sales, marketing, market access).
• Update French West Africa Sales Outlook file weekly ensuring all pipeline queries are updated and orders received are captured.
• Deep dive into sales opportunities and assist the team in overcoming internal barriers to success, ensuring POs are in to meet quarterly targets.
• Work with all internal stakeholders to find a common working platform and drive assistance to the sales team to deliver the numbers.
• Support in administrative duties for commercial leaders in the French West Africa region.
• Organize regional Demand file with Regional Sales Managers to prepare the monthly forecast file using input from SFDC, the business pipeline tracker, and feedback from Country Managers.
• Support Country Managers in updating and tracking the business order pipeline weekly and provide timely updates on sales performance and execution of the order fulfillment process.
• Follow up with customer service and supply chain teams to track the execution of all critical steps required in the order fulfillment process.
• Project Management, e.g., New Product Introduction, collecting all country data and sales potentials and mapping closure. Working with marketing, medical affairs, regulatory, and commercial to close these sales.
• Ensure daily and weekly reporting submission to the Sales Leads on specific sales projects.
• Ensure the sales team is following all internal processes to drive POR creation, vendors, and events management.
• Ensure the team is following OEC approval processes for meetings, events, and conferences.
• Actively assist in the processing of FOC samples required for evaluation, validations, or registration within the region.
• Assist the CMS with documentation for Tenders and RFQ requirements as well as submission of Tender applications when required.
• Follow up with the sales team for forecast review and alignment.
• Follow up with the sales team on orders and alignment with the finance team.
• Follow up with country managers to ensure timely data uploads and validation on Sales Force.COM.
• Assist the sales team to ensure all distribution partners have updated contracts and are kept informed.
• Review Distributor service fee schedules with regions and provide process guidelines to close outstanding service fees for regions.
• Ensure sales leads are logged and followed up on specific projects.

Required Qualifications:

• Sales/Data management experience
• Minimum of 3 years experience as a senior sales assistant.
• English and French written and spoken is mandatory.
• Attention to detail and data handling
• Problem-solving skills
• Interpersonal skills
• Business skills
• Project management skills
• Time management
• Microsoft Suite