Principal Software Engineer - The Emirates Group

Job Purpose: At Emirates, we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.
Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we are always at the forefront pushing boundaries. We are on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as Principal Software Engineer.

Join our Engineering team under the Customer & Brands Portfolio where we are always on the lookout for passionate and curious software engineering professionals who are driven to deliver a world-class experience to our customers. We are a diverse team that leverages modern technologies, engineering practices, and innovative approaches to build exceptional software products. Our technology stack currently includes React, Java, Node frameworks like Spring Boot, Solace, Relational databases (Oracle, SQL Server), non-relational databases (Couchbase, Elastic Search, Cassandra), APIs (REST & SOAP protocols) with OpenAPI Documentation, and is continually evolving with the industry and profession. If you are passionate about pushing the boundaries of technology and enhancing customer experiences, we invite you to apply to be part of our team shaping the future of aviation technology at Emirates Group.

The Principal Software Engineer will drive and implement software engineering strategies, standards, and guidelines at the Product/Portfolio level in the Software Engineering Capabilities. You will develop business-critical technical solutions through the application of software programming, robust engineering practices, and built-in quality. Job includes software planning/estimation, application development, deployment, release, hypercare support of developed solutions, and talent development of assigned teams.

In this role you will:

• Lead the technical design, development, and deployment of complex software solutions across teams. Carry out effective technical design reviews to ensure that the right architecture patterns are used by engineering teams.
• Champion development of best engineering practices and modernization techniques including process automation, lean software development, built-in quality, test-driven development, agile practices, optimal pairing strategies, and timely root cause analysis and blameless incident postmortems. Support defining and refining the software engineering playbooks for use by relevant people in Technology.
• Provide technical leadership and partner with cross-functional teams during the discovery phase and in the development of high-level design of medium to large projects. Drive proof-of-concepts and implement prototypes to validate ideas. Investigate, debug, and fix complex issues involving corner cases and rare conditions.
• Identify and develop framework tools and practices to improve delivery quality of technology solutions and productivity of engineers.
• Responsible for the measurement and monitoring of engineering metrics that enable agility, scalability, data quality, and reliability of technology solutions across the enterprise.
• Contribute to the creation of world-class engineering practices, playbooks, and artefacts required to drive the technical career of software engineers in line with the software engineering strategy. Support and guide the team of engineers in working autonomously in multidisciplinary release trains.
• Ensure optimal use of enterprise application platforms, tools, and libraries in line with the approved technology architecture and associated Software Vendors.
• Maintain a thorough understanding of interdependencies and limitations within assigned technology area and solution operational context. Provide leadership, guidance, and ongoing engagement with technical teams in the effective technical documentation of developed software.
• Manage multiple assigned teams with accountability for hiring top talent, defining development goals, and managing performance, mentoring, and coaching.
• Guide and support software engineering team definition, decisions, and staff movements according to program requirements, staff capability, and development.

Qualifications & Experience: This job might be for you if you have:

• Degree or Honours (123 or equivalent): Degree in Computer Science, Computational Mathematics, Computer Engineering, or Software Engineering.
• Minimum 8 years experience in Information Technology Software Engineering (preferably in airline) building complex, scalable, and large software solutions in digital data or enterprise domain.
• Experience in leading software development with 100 software engineers in a large solution domain in any of the following domains:
  • Customer Relationship Management, Web Applications, Omni Channel Service Platform, Systems Integration.
  • Retail & Contact Center applications, Notification System, Customer Loyalty applications, Reservations & Check-in, Cargo Management, Flight Operations, Crew Operations, Airport Operations, Aviation Engineering.
  • Software engineering experience at scale with experience of transition from monolith to microservices.
• Broad knowledge of the technology stacks used for business solutions.
  • Ability to use professional concepts and company objectives to solve complex issues.
  • Research industry innovations and best practices. Apply appropriately in the solution domain.
  • Partnering with technical and business leaders across the organization to drive value from the technology solutions.
  • Identify and remove waste in the software development lifecycle to improve flow, throughput, and productivity.
  • Managing technology suppliers for complex solution development, global centers of excellence, and distributed scaled agile practices.
  • Strong knowledge in Scaled Agile methodology with modern flexible working practices.
  • Experience of developing advanced technology solutions for large complex organizations in a multifunctional environment.

Leadership Role: YES