E-Commerce Fulfillment Supervisor

Monitor inventory levels and generate daily, weekly, and monthly stock reports.
Analyze stock data to identify trends, discrepancies, and areas for improvement.
Collaborate with procurement to ensure adequate stock levels and minimize shortages.

2. Delivery Management:

Coordinate and oversee the timely dispatch of orders to ensure customer satisfaction.
Monitor delivery performance and resolve any issues related to shipping or logistics.
Liaise with shipping partners to optimize delivery routes and processes.

3. Warehouse Management:

Supervise warehouse operations, including receiving, storing, and distributing products.
Ensure compliance with health and safety regulations and maintain a clean and organized warehouse.
Implement best practices in inventory management and warehouse layout optimization.

4. WMS Management:

Manage and optimize the Warehouse Management System for efficient order processing.
Train team members on WMS functionalities and ensure accurate data entry and reporting.
Troubleshoot WMS issues and collaborate with IT for system upgrades or enhancements.

5. Team Management:

Lead, train, and develop a team of fulfillment associates to achieve performance goals.
Conduct regular performance reviews and provide constructive feedback.
Foster a positive team environment that encourages collaboration and high morale.

Qualifications:

Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field.
3+ years of experience in e-commerce fulfillment, warehouse management, or logistics.
Strong knowledge of WMS and inventory management practices.
Excellent analytical and problem-solving skills.
Proven leadership abilities and experience managing a team.
Proficient in Microsoft Office Suite and relevant software applications.
Strong communication and interpersonal skills.

Preferred Qualifications:

Experience in a high-volume e-commerce environment.
Familiarity with shipping and logistics software.