Director of Talent Culture

The Director of Talent & Culture is responsible for planning, managing, controlling, and coordinating benefits, wages, salaries, labor, team member relations, and training. He/she will assist in the development and formulation of policies, procedures, and practices to support the operational needs of the hotel.

Responsibilities:

• Oversees the administrative activities of payroll, benefits, legal compliance, and employment law.
• Development of Talent & Culture and Training budget.
• Implements guidelines, policies, and procedures in compliance with corporate direction.
• Develop a recruitment/selection strategy and mobility process.
• Encourages the development of employees to achieve their highest potential.
• Creates and implements an integration and training strategy that brings efficiency to employee performance.
• Supports operations and assists in achieving team member and guest satisfaction goals.
• Coaches management on handling and resolving performance issues in the hotel.
• Manages and implements the performance appraisal review system.
• Is an integral part of the business team, attends all scheduled meetings, and contributes actively with proper preparation.
• Interviews, selects, trains, appraises, coaches, counsels, and disciplines departmental employees/managers according to company standards.
• Effectively communicates with team members.
• Evaluate changes and trends in market compensation and makes recommendations.
• Measures employee satisfaction through surveys, round tables, and one-on-ones with team members.
• Anticipates and addresses employee relations matters, responds timely to employee inquiries, and is proactive in promoting team member satisfaction.
• Be an inspiration to all hotel staff to achieve luxury levels of performance.
• Interacts in a positive way with other departments to ensure a luxury guest experience.

Qualifications:

• Minimum of 3 years Talent & Culture management experience, preferably in the luxury hotel sector.
• A strong understanding of labor and employment law.
• Strong oral and written communication skills.
• Ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Excellent organizational skills.
• Analytical skills.
• Computer skills (word processing, spreadsheet, and presentation software).
• Language skills according to the hotel needs.

Remote Work: No

Employment Type: Full-time