Director of Quality

JOB SUMMARY- Total Quality Management (TQM): Communicate and implement the concept of Total Quality Management through advising, coaching, training, and facilitating.- Quality Assurance Strategies: Work with direct reports, General Managers, and other staff to develop and execute quality assurance strategies.- Quality Process Verification: Ensure quality processes align with the company’s mission and brand standards, meet target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.

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