Director of People & Culture

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

As Director of People & Culture, you will be responsible for the following duties:

• Develop and drive the property’s People strategy in line with the Mandarin Oriental Hotel Group.
• Partner with executive leadership to develop P&C strategies that support the Emirates Palace Mandarin Oriental, Abu Dhabi’s long-term goals.
• Plan and implement People & Culture budget, workforce planning, and other business plans.
• Ensure the colleagues' career path and development needs are being prioritized and documented in accordance with the MO systems.
• Oversee all People & Culture practices, processes, and systems, ensuring successful operation.
• Plan and formulate talent acquisition strategies, programs, and guidelines which enable the Hotel to attract and retain the highest calibre of talent.
• Advise and coordinate with Division Heads on their manning requirements.
• Design and implement initiatives, career development opportunities, and other strategies to drive Emiratization.
• Ensure that the Hotel’s total compensation and benefits package is competitive within the marketplace.
• Keep abreast of various developments and interpret implications of legislations which may affect the Hotel.
• Spearhead and implement measures and policies that will ensure a positive work environment, high morale, and effective communication.
• Promote good colleague relations through various programs and maintain a proper procedure for counselling and handling grievances.
• Assess, implement, and utilize technology to improve the efficiency and quality of P&C programs and policies.
• Plan and execute the Hotel’s learning and development plan together with the L&D Director, to meet the business needs and strategic positioning of the Hotel, including identifying training needs, initiating and developing customized courses and career development plans that will increase colleagues' effectiveness to provide services that will delight our guests.
• Study and propose organizational development, re-engineer to optimize and increase organizational effectiveness.
• Ensure that all jobs are regularly reviewed to provide internal and external equity in terms of compensation.
• Provide guidance to Division Heads in all matters pertaining to Employment.
• Liaise with MOHG Corporate/Regional HR Division to ensure all monthly reports are completed and ad hoc projects and standards are compiled and maintained.
• Ensure the working environment for all colleagues complies with local labour safety and health standards.
• Administer and manage the annual Colleague Engagement Survey program and process, ensuring the hotel meets or exceeds survey results each year through effective action planning.
• Oversee the Colleague Accommodation ensuring colleagues have an appropriate standard of living while meeting the group guidelines and UAE law requirements.
• Understand and cascade all corporate and hotel policies.
• Plan and execute the welcome and arrival of all new colleagues to Abu Dhabi.
• Interact and represent the hotel with all stakeholders.

Experience & Qualification

• A minimum of 5 years experience in the same role within five-star luxury hotel/property.
• Bachelor's degree in Human Resources, Business Administration, or a related field. A master’s degree or HR certification is an advantage.
• UAE experience preferred.
• Humble, approachable, warm, and sincere.
• Confident and courageous in mediating/managing conflict.
• Strategic Mindset.
• Ability to build effective teams and develop Talent.
• Takes accountability.
• Customer Focused.
• Driven and Result-Oriented.
• Decisive and data driven.
• Communicate effectively and able to build professional relationships with the executive committee, colleagues, and all stakeholders.
• Expert, well-versed in UAE Labour Laws.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• HR
• Human Relations
• Industrial Relations

Keywords

• Director Of People & Culture