Director of Information Technology

We are currently seeking Director of Digital & Technology – Food and Retail for our Group’s Digital and Technology department in Dubai.

About Ghassan Aboud Group:

Ghassan Aboud Group is an international conglomerate engaged in several key business sectors including Automotive, Retail, FMCG, Hospitality, Logistics, Healthcare, Food production, Catering, and Digital Marketplaces.

Purpose of the Job:

The Director of Digital & Technology – Food & Retail will lead the digital and technology strategy to drive operational efficiency, enhance customer experience, and enable omnichannel growth. This role will oversee store operations technology, e-commerce platforms, supply chain digitalization, and data-driven decision-making, ensuring seamless integration of digital solutions across all retail channels.

Key Responsibilities:

1. Digital & Technology Strategy:

• Develop and execute a digital transformation roadmap aligned with food & grocery retail business objectives.
• Identify and implement emerging technologies (AI, automation, and data analytics) to improve operations and customer engagement.
• Drive Technology-business alignment, ensuring technology investments deliver measurable business value.

• Enhance the online grocery and food delivery experience, ensuring seamless integration with physical stores.
• Oversee performance of point-of-sale (POS), self-checkout, smart shelving, and automated inventory management solutions to optimize customer experience.
• Enable real-time inventory tracking and demand forecasting using AI and analytics.
• Implement AI-driven product recommendations, personalized marketing, and smart pricing models.
• Enable seamless B2B and B2C e-commerce and digital customer experiences.

• Act as a trusted business partner to supply chain, operations, and commercial teams.
• Lead and develop a high-performing Technology and digital transformation team.
• Engage with vendors, technology partners, and executive leadership to drive innovation and efficiency.

Experience and Qualifications:

• 10+ years of experience in leadership roles in digital transformation or technology strategy within food & grocery retail.
• Strong knowledge of in-store, ecommerce, last mile, loyalty technologies.
• Proven ability to lead cross-functional teams and drive change management.
• Business acumen with a customer-first and data-driven mindset.
• Must be fluent in any of the following languages due to the nature of the job: German, French, Italian, Spanish, or Swedish.

Interested candidates are requested to contact Jinto Chan.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary; other duties may be assigned as necessary.