Director of Business Development

ElevateClaims Solutions is built on the knowledge that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?

If you are a daily field property adjuster based in Cincinnati, Ohio, we want to talk to you.

How will we Elevate you?

• We want to know and understand your unique skillset and goals. We are committed to receiving your feedback on how we can best support your progression and advancement towards those goals.
• Expand your career opportunities in a role where you can see that you are making a difference in people's lives.
• Meaningful work in a culture of continuous improvement.
• A diverse market of carriers.
• Clear communication of service and quality expectations; internal and external.
• Guidelines that provide upfront understanding of each carrier's requirements.
• Continuous feedback, including real-time Quality Assurance and formalized quarterly coaching sessions to identify areas of strength and opportunity. Training and development opportunities tailored to individual growth objectives.
• A tenured foundation of industry experts with a wide knowledge base for you to consult.

How will you Elevate?

• Prioritize policyholders during their time of loss through demonstrated empathy and understanding.
• Valuing our partnerships with our carrier clients; recognizing and maximizing the ways in which our Elevated Claims Handling can support them and their policyholders.
• Outstanding work ethic. This is not a 9-5 position and you will be called upon to maintain a flexible schedule to help meet the needs of insureds and carriers.
• Clear, consistent, and timely communication. We, and our carriers, want and need strong lines of communication.
• You must be open to receiving and providing feedback.
• The ability to effectively and independently manage workload while exercising good judgment.
• Strong written and verbal communication skills.
• Strong technological skills with the ability to work within various claims management systems.
• Minimum of three years of residential and commercial property adjusting experience.
• Carrier experience is desired.
• Liability experience is a plus.
• Current, active Xactimate license and experience writing both residential and commercial damage estimates in Xactimate.
• Ability to pass a background screen.
• Current, active license where required.
• Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know; we may be a fit.